FREQUENTLY ASKED QUESTIONS

About Your Service

  • We eliminate the guesswork and risks associated with finding and working with manufacturers. Our extensive network ensures you’re matched with trusted, high-quality factories that meet your needs. We handle everything from sourcing to quality control, saving you time, reducing costs, and ensuring a seamless experience.

  • Absolutely! We specialize in helping brands of all sizes, including startups. Whether you need small-batch production or assistance developing your first collection, we provide flexible solutions tailored to your goals and budget.

  • The MOQ depends on the specific manufacturer and product. We work with a variety of factories that cater to different needs, including small-batch runs for emerging brands.

  • We specialize in apparel manufacturing, including streetwear, outerwear, activewear, and more. We also handle accessories, trims, and custom packaging.

Pricing and Costs

  • Our fees typically include a markup on manufacturing costs and/or flat fees for additional services like tech pack development, sourcing, or production management. We provide transparent pricing so you know exactly what you’re paying for.

  • Not at all. In many cases, our services save you money by preventing costly mistakes, reducing timelines, and securing competitive rates through our trusted network.

  • Yes, we can discuss payment options to make our services accessible, including milestone-based payments tied to production stages.

General Manufacturing FAQs

  • A tech pack is a blueprint for your design, including detailed specifications for materials, construction, measurements, and more. It’s essential for accurate and efficient manufacturing. If you don’t have one, we can create it for you.

  • While our primary network is based in China, we also have connections with manufacturers in other countries. Let us know your preferences, and we’ll find the best fit for your project.

Sourcing and Manufacturing

  • We’ve spent years building relationships with reliable, high-quality manufacturers who meet strict standards for craftsmanship, innovation, and compliance. Each manufacturer is vetted to ensure they align with our values and client needs.

  • Yes! We have connections with manufacturers and suppliers who specialize in sustainable and eco-friendly fabrics, trims, and production methods.

  • We take quality control seriously and inspect every step of the process. If an issue arises, we work directly with the manufacturer to resolve it quickly and ensure you receive a product that meets your expectations.

Logistics

  • We coordinate with manufacturers to ensure your products are shipped directly to your desired location. We also offer quality inspections and ensure proper packaging before shipment.

  • Yes, we facilitate worldwide shipping. Whether your products are destined for the U.S. or another country, we manage the logistics to ensure safe and timely delivery.

  • While delays are rare, we monitor the shipping process closely and work proactively with manufacturers and logistics providers to resolve any issues as quickly as possible.

Support and Communication

  • Yes! We pride ourselves on open communication and provide regular updates at every stage of production. You’ll always have a dedicated point of contact for your project.

  • Yes, we offer tech pack development and consulting services to ensure your designs are production-ready. We can also assist with revisions to align your vision with manufacturing capabilities.

  • Timelines vary based on the complexity of the product and the manufacturer’s capacity. On average:

    • Samples: 2–4 weeks.

    • Small-batch production: 4–8 weeks.

    • Large-scale production: 8–12 weeks.

    We’ll provide an estimated timeline before starting your project.

Have More Questions?

Still have questions or need more information? We’re here to help! Contact us directly, and our team will be happy to assist you with any inquiries about our services or your next project.